Q: How can PayLink Direct help my business?
A: PayLink Direct can help you grow your business by making it easy to sell, administer, and manage customer accounts for the payment of service contracts. We offer payment processing services, customer management and retention services, reporting services, call center support and more. We strive to help our business partners compete more effectively in today’s competitive marketplace.
Q: Who does PayLink Direct partner with?
A: PayLink Direct works with a wide variety of vehicle service contract industry leaders. Our clients include highly-rated insurance companies, contract administrators, direct marketers, product providers, dealer groups and independent dealerships.
Q: Where does PayLink Direct stand on industry best practices?
A: PayLink Direct is fully committed to the implementation of best practices and ethical business standards across the vehicle service contract industry. As a recognized industry leader, we take great pride in our reputation as a stable and committed business partner for our clients.
Q: How can I sign up with PayLink Direct?
A: We’d love to talk with you about your business needs and help grow your company. Contact us today or call us Monday-Friday, 8:30AM - 5:00PM CST at 800-839-8819 to get started!
Q: How do I register for online access?
A: It’s easy. Contact PayLink Direct to request an online access form. In a few easy steps, your online account will be created and tailored to your specific need to better manage your account portfolio.
Q: I forgot my login password. Can I have it resent?
A: Absolutely. Click the ‘Forgot Password’ option on the Account Login page. Enter your User Name and click Submit. A new password with be emailed to you within minutes to login to your account.
Q: I forgot my login User ID or it’s not working. What should I do?
A: Don’t worry. Contact PayLink Direct to request your login information or call us Monday-Friday, 8:30AM - 5:00PM CST at 800-839-8819. We’re happy to help!